Overview
Post-incident review captures lessons learned and drives continuous improvement of security controls and incident response capabilities.
Review Process
Timeline
| Activity |
Timing |
| Initial debrief |
Within 24 hours |
| Root cause analysis |
Within 1 week |
| Written report |
Within 2 weeks |
| Improvement implementation |
Within 30 days |
| Follow-up review |
90 days |
Participants
- Incident Commander
- Security analysts involved
- Operations team
- Product/Engineering (if code changes needed)
- Management (for high-severity)
Post-Incident Report Template
# Post-Incident Review Report
## Incident Summary
- **ID**: INC-2026-001
- **Date**: 2026-01-15
- **Severity**: High
- **Duration**: 2 hours 15 minutes
- **Status**: Resolved
## Timeline
| Time | Event |
|------|-------|
| 10:00 | Alert triggered |
| 10:05 | Analyst begins investigation |
| 10:15 | Incident confirmed, escalated |
| 10:30 | Containment actions taken |
| 11:00 | Root cause identified |
| 12:15 | Recovery complete |
## Impact
- Sessions affected: 5
- Data potentially exposed: None confirmed
- Service disruption: 45 minutes
## Root Cause
[Description of root cause]
## What Went Well
1. Detection was rapid (5 minutes)
2. Containment was effective
3. Communication was clear
## What Could Be Improved
1. Playbook didn't cover this scenario
2. Recovery took longer than target
3. Some logs were incomplete
## Action Items
| Action | Owner | Due | Status |
|--------|-------|-----|--------|
| Update playbook | Security | 2026-01-30 | Open |
| Add monitoring | Ops | 2026-02-01 | Open |
| Fix logging gap | Dev | 2026-01-25 | In Progress |
## Control Improvements
- [ ] Add detection for [specific pattern]
- [ ] Strengthen control [ID]
- [ ] Update policy [name]
Metrics to Track
| Metric |
Target |
Actual |
| Mean Time to Detect |
< 15 min |
|
| Mean Time to Contain |
< 30 min |
|
| Mean Time to Recover |
< 4 hours |
|
| Playbook Coverage |
100% |
|
| Action Item Completion |
100% in 30 days |
|
Continuous Improvement
Quarterly Review
- Review all incidents from quarter
- Identify trends and patterns
- Update threat model if needed
- Assess control effectiveness
- Plan improvements
Annual Assessment
- Full incident response exercise
- Tabletop exercises for new scenarios
- Third-party assessment of IR capability
- Program maturity evaluation